Is everything that you make natural and organic?
Yes! We use the highest-quality plant-based organic ingredients we can find.
From where do you source your materials?
The majority of our ingredients are sourced from within the United States. We do research to make sure our ethics align with those we source from. All of our ingredients are organic and many are wildcrafted and fair trade. For a complete list, view the Sourcing page.
Are your products made in the U.S.?
Yes, all of our products are made-to-order in New York City!
Are your products gluten free?
Yes, all of our products are gluten free, and do not come in any contact with gluten during production.
Do your products contain any nut oils?
Yes, but not all of them. Some of the products use almond oil; please look at the ingredients listed on individual product pages to see if it contains almond oil.
Do you test on animals?
No way!! We use almost exclusively "food-grade" ingredients, so you could literally eat our products (but please, don't — don't eat them as they have not been crafted for taste...). Anyway, our products are tested on humans only :) We love all animals, and will never test our products on them.
What is the shelf life of your products?
Since our products are truly plant-based and organic, our apothecary products have a short shelf life, typically 6-8 months. If our products are kept out of direct sunlight and at room temperature or below, they will stay fresher longer. We use Vitamin E in some of our products to extend the natural shelf life and keep the oils in their freshest and most potent form. In the rare case that you purchase one of our products and find that it is not fresh, please email us so we can handle this on a case-by-case basis — email@example.com
What if my scrub looks oily at the bottom and dry at the top?
Totally normal! It just needs a quick stir, using any implement such as a spoon or fork. Separation is natural, and the oils will gradually sink if the scrub is not stirred occasionally.
Where can I buy your products in my area?
Currently only on digital platforms, but send us an email and we can notify you when you’ll be able to shop for them in person! We do ship to the USA and Internationally.
Your Apothecary shipping rates seem high, why is that?
All of our products are enclosed in all glass vessels; using glass is best for skincare products, as plastic can leech chemicals into the contents. Glass can be quite heavy and bulky. We take every measure to package our skincare products so that they arrive to your doorstop safely, hence shipping may be slightly higher than one might expect.